British Airways cancels flights after major computer outage

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Travelers stranded at Heathrow Airport's Terminal 5 after British Airways canceled flights due to an IT systems failure.

Travelers stranded at Heathrow Airport’s Terminal 5 after British Airways canceled flights because of an IT methods failure.


Daniel Leal-Olivas/Getty Images

An enormous IT meltdown at British Airways brought about the airline to cancel all flights out of London’s Heathrow and Gatwick airports Saturday, throughout one in all Britain’s busiest vacation weekends.

“We are working hard to get our customers who were due to fly today onto the next available flights over the course of the rest of the weekend,” the airline mentioned in an update on its web site Saturday afternoon native time, including that individuals who cannot get a flight will get a full refund.

The firm did not reply to a request for extra data.

BA mentioned within the replace that the “major IT system failure” had additionally affected its name facilities and web site. The airline mentioned some flight disruptions may proceed into Sunday however that it expects most long-distance flights set to land in London tomorrow to reach as scheduled.

The firm instructed CBS News there was no evidence of a cyberattack.

It’s not the primary time computer issues have brought about hassles at BA. In July and September, issues with the airline’s check-in systems caused global delays and lengthy traces.

Other airways have wrestled with community outages too. In August, Delta passengers were stranded after an influence failure knocked out the corporate’s computer methods. And in July, Southwest Airlines customers were forced to kill time after tech issues delayed flights.



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