Just Wait Till Next Year

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For the final 15 years I’ve written 12 months finish articles on the place we have been and the place we’re entering into CRM and extra broadly in tech. This 12 months, as I went by the items I wrote, it struck me that the most important subjects that have been necessary in 2019 can be equally necessary in 2020. In my thoughts there are a number of clusters of issues which have sticking energy. Everything I’ve seen means that platform shall be an even bigger story than it already is, and there are similarities between the emergence of cloud computing 20 years in the past and the emergence of platform.



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